Terms and Conditions of Use

About Us

This web site is owned and operated by TJ AUTOMOTIVE LTD who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

TJ AUTOMOTIVE LTD

271 Ilford Lane Ilford Essex IG1 2SD United Kingdom

Phone: 020 8514 8007

Fax: 02085140119

Email: sales@tjautomotive.com

VAT Reg No: 735922224 Company Reg No: 03233285


Delivery Schedule

We deliver your order right away. We will normally send your order to you in <1> business day.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.


Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.


Guarantee

We guarantee your satisfaction. All of our products are guaranteed for 20000KM or 12 months whichever comes first.Our warranty is limited to the products only and does not cover labour, fitting, inconvenience or any other charges incurred.Whilst every care has been taken in compiling information by various sources, we can not accept any legal liability for any inaccuracy.

Manufacture's name and part number are quoted for reference purpose only and are not meant to give the origin of the part.

We reserve the right to alter the specification without any notice.

The terms and condition set out below shall apply without variation to every contract entered into by TJ Automotive for the sales of goods and materials unless the variations there are expressly agreed to in writting by the company. The contract for the goods or material shall compromise the customer's order and the company confirmation to supply.


Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 020 8514 8007 (International +44 020 8514 8007) or fax us on 02085140119 or write to us at 271 Ilford Lane Ilford Essex IG1 2SD United Kingdom


Privacy Policy

TJ AUTOMOTIVE LTD do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.


Returns Policy

Orders made specifically to the customers requirements can not be cancelled.All other orders placed cannot be cancelled except with the company's consent in writing upon which will indemnify the company against all loss. Goods returned without the company's consent in writing will not be accepted for credit and shall remain the sole risk and at the sole liability of the customer. Any goods which are accepted by the company for return will be subject to a 15% handling charge.

Any goods returned should be in saleable condition.You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.